City of Houston OEM supports key partners in derecho recovery

City of Houston OEM supports key partners in derecho recovery
HOUSTON – The City of Houston Office of Emergency Management (OEM) continues to support the recovery efforts for those impacted by the derecho that tore through Houston on Thursday, May 16. As we enter a period of extended recovery, OEM would like to highlight the incredible work done by the City and its partners.

«Crisis brings out the best in this city, and the coordination and partnership we have seen over the past week has been phenomenal. As Houston recovers, I know that the bonds made in this storm will make us a stronger, more resilient place to live,» said Thomas Muñoz, Emergency Management Coordinator and Deputy Director for the Mayor’s Office of Public Safety & Homeland Security.

The road ahead
Organizations like American Red Cross, Mercy Chefs, Salvation Army, supported by countless volunteer and non-profit organizations like Houston Food Bank, will continue offering meals through the weekend. Volunteers and non-government organizations will continue to support those in need for weeks to come. City facilities will resume their normal hours of operation on Saturday.

Those impacted by the storm may apply for Individual Assistance through FEMA.
Disaster Recovery Centers will be available at the following locations:

Boys & Girls Club
8575 Pitner Rd., 77080

Fonde Community Center
110 Sabine St., 77007

Step 1: File your insurance claim. Step 2: Apply to FEMA at or by calling 800-621-3362. Step 3: If needed, FEMA will contact to schedule an inspection. Step 4. Apply to Small Business Administration. Step 5. Receive FEMA decision.

The Small Business Administration provides low-interest disaster loans to help businesses, homeowners, renters, and non-profits recover from federally declared disasters.
What is covered: Losses not covered by insurance or funding from FEMA for both personal and businesses. Who can apply? Businesses, homeowners, renters, private non-profit organizations, including houses of worship. You must be located in the declared disaster area. Types of loans include physical damage, mitigation assistance, economic injury, and military reservist. Visit for more information

Numbers so far

  • More than 3,700 calls for service to HPD and more than 21,000 for Fire & EMS
  • Contacted nearly 3,000 people who pre-identified as having a disability, access or functional need; this includes more than 1,000 individual phone calls and more than 800 in-person wellness checks.
  • More than 15,000 meals served  and more than 15,000 people served at ice and water distribution centers
  • More than 23,000 calls to 3-1-1
  • Roughly 1,000 people using our facilities as cooling centers
  • More than 300 overnight stays at 3 American Red Cross shelters in Harris County – will stay open until the need is gone.
  • Direct humanitarian response at many senior and vulnerable living communities, where thousands of people faced challenging conditions.